Siddhast will provide AMC services for networking equipment as per details given below:-.

The work includes the following:

1. Technical support and diagnosis in case of failure of network equipments.

2. Supplying the replacement spare parts to the location where the faulty equipment is located and part will be replaced by user.

3. All the devices/components should be functional 24*7*365 days and in case any failure of any of the components, replacement spare must, reach at the site within stipulated period.

2. Service Requirements

1. During the period of agreement, Siddhast will be responsible for AMC for all Networking Devices in terms of fault finding and supplying the spare parts.

2. Siddhast will provide AMC for Networking service at all the consignee locations under Buyer Department.