Basic Cloud Services (Load Balancer)

Basic Cloud Services,

Load Balancer

Load balancer as a service has to act as a proxy and distributes networks of application traffic across a number of virtual servers. Virtual load balancer shall be capable to increase the capacity i.e. (concurrent users and reliability of the application across the virtual machines (VMs) ). The virtual server has to improve the overall performance of applications by decreasing the burden on virtual servers associated with managing and maintaining applications and network sessions as well as by performing application specific tasks.

Human resources Outsourcing Service

Technical Manpower Outsourcing Service

Technical Manpower Service includes manpower with expertise in the fields of IT and operation, maintenance of equipment and machines, inspection, testing and quality control with assurance.

Job responsibilities

# Category (Office) Scope of Work
1 Administrative Operator or Office Assistant or Executive Assistant Create and manages documentation in electronic and hard copy formats.Assist with program planning and development.

Indicate rule position and provide advanced office support, plan and organise administrative operations.

Prepare required reports, arrange travel for staff, assemble material for meetings and order supplies.

Develop spreadsheets and reports to track budgets, expenditures.

Provide formatting and editing for reports, proposals and presentations.

Maintain departmental calendar and schedule meetings.

2 Accounting Operator Maintain accounting records, assure generally accepted accounting principles are followed and perform accounting studies and financial analysis.Assess products and procedures for compliance with government standards, accounting principles, and internal controls.

Assess operational weaknesses, perform process improvement analysis.

Compile narrative, statistical and graphical material concerning budgetary issues.

Provide budgetary and financial advice in the development of budget requirements.

3 Court Reporter Create verbatim transcripts of speeches, conversations, legal proceedings, meetings, and other events.Responsible for ensuring a complete, accurate, and secure legal record.

Assist judges and trial attorneys in a variety of ways, such as organizing and searching for information in the official record or making suggestions to judges and attorneys regarding courtroom administration and procedure.

Provide closed-captioning and real-time translating services to the deaf and hard-of-hearing community. Electronic reporters and transcribers learn their skills on the job.

4 Messenger Courier Deliver messages, documents, packages and mail to various business concerns or governmental agencies.Miscellaneous errands such as carrying mail within the base and sorting/opening incoming and outgoing mail

Obtain receipts for articles delivered and keep a log of items received and delivered.

Deliver items to offices and departments within an establishment.

5 Film/ Tape Librarian Administer the films and other audio visual material in the library.Advise other library personnel on audio visual materials and appropriate selection for particular needs and uses.

Establish and maintain contact with major film distributors and resources for procurement of tapes and cassettes.

Evaluate materials, considering their technical, informational, and aesthetic qualities, and selects materials for library collections.

Prepare summaries of acquisitions and maintain a catalogue.

May operate film projectors, splicers, film inspection equipment, and tape and record playing equipment.

May also train personnel in operation and maintenance of audio-visual equipment.

6 Data Entry Operator Handling of official communication preferably in English/Hindi.Data entry and verification, data validation, reconciliation of validation errors.

Preparation of documents, letters and tables, PowerPoint presentations, document conversion and computer file handling.

Cataloguing, filing, maintenance of files.

Movement of files from one room to other as per instructions of the officers and staff.

Taking regular backup of data/files on computer.

7 Personnel Assistant Provide support to other Human Resource personnel.Support in file maintenance, record maintenance and other basic HR functions.

Evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, reporting on company employment statistics (retention, equal opportunity reporting, etc.)

May be involved in identifying potential issues and grievance procedures, in addition to documenting necessary information to avoid company threat.

May make recommendations to human resource professionals on job classification, wage rates, and employee salaries.

8 Secretary attached to senior officers Respond to routine telephone requests, refer calls and visitors to appropriate staff.Control mail and assure timely staff response, and send form letters.

Maintain supervisor’s calendar, make appointments, and arrange for meeting rooms.

Review materials prepared for supervisor’s approval for typographical accuracy and proper format.

Requisition supplies, printing, maintenance or other services, type, take and transcribe dictation, create and maintain office files.

Make arrangements for conferences and meetings and assemble established background materials as directed.

Review outgoing materials and correspondence for internal consistency and conformance with supervisor’s procedures.

Explain to subordinate staff supervisor’s requirements concerning office procedures, coordinate personnel and administrative forms for the office and forwards for processing.

Anticipate and prepare materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered.

9 Dispatcher Dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to the requests, specifications or needs.Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.

Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules.

Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.

Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios.

10 Stenographer Take dictation in shorthand of correspondence, reports, and other matter, and operates typewriter to transcribe dictated material.
11 Receptionist Cum Operator Greeting visitors, determining nature of visits and directing visitors to appropriate persons.The Receptionist may also have other duties such as recording and transmitting messages, keeping records of calls placed, providing information to callers and visitors, making appointments, keeping a log of visitors, and issuing visitor passes.
12 Multi-tasking Staff Serving water snacks/tea etc. to officers, staff and guests as per the instructions of offices and staff.Manage incoming and outgoing files/letters/packages.

Visiting offices to distributes/receive office documents.

Binding/repairing of office documents.

Organise and maintaining cleanliness of work area/desk.

All day to day preventive maintenance jobs related to proper functioning of all sanitary items in toilets, to check for any leakages/blockages in pipelines, drains in the toilets in office premises.

Monitoring, maintenance and operation of installed water pump for supply of water in water tank, RO Plant, Water coolers for drinking water.

Besides above he shall carry out the all other related jobs as and when directed / assigned by the management.

13 Sweeper cum Guard Proper upkeep and cleaning of the entire Health Centre including the toilets. The mopping of floor and cleaning of toilets (Floor and the WC) is to be done twice a day with cleaning of walls/window/window panes/door /removal of cobwebs in the absence of Nursing Orderly.Proper upkeep and cleaning of other areas in the health centre in terms of dusting of the table /desktops /furniture and equipments in the absence of Nursing Orderly

Control influx of patients in the doctor’s room in case need arises due to shortage of manpower.

Fulfil the role of an attendant to the doctor during examination of patient in case need arises.

Assist the Pharmacist in arrangement of Medicine and accompanying during monthly indent.

Assist the Public Health Nurse and ANM during outreach sessions as attendant.

Perform duties of watchmen at the dispensary as specified by the medical officer In-charge on roster basis.

To participate in any outdoor activity (Field Camps) for delivery of health care along with other members of the Dispensary

To provide drinking water to the doctor and staff in the health centre in the absence of Nursing Orderly. If need so arises should also provide water to Patient as per direction of Medical Officer in charge.

He will be responsible for the delivery of documents / collection of documents or any other material to the district headquarters/to the central store and such other place as may be required under instructions from medical officer In-charge in the absence of Nursing Orderly. The official will be paid to and fro bus fare out of the contingency fund maintained in the health centre by the Medical Officer in charge.

Will be part of the quick response teams to deliver health care in the field during crisis situations to meet contingency situation

14 Nursing Orderly When posted with a medical officer he/she will control the influx of patients to the doctor’s room.Dusting and cleaning the office furniture, doors, windows etc.

He/she will be responsible for the proper upkeep and cleaning of doctor’s consulting rooms and other rooms including all furniture, equipment therein.

He/she will arrange the doctor’s tables and examination table for the patients.

He/she will be responsible for the delivery of dak or any other material to the district headquarters/to the central store and other such places as may be required under instructions from medical officer In-charge.

Similarly, he will collect any other logistics from the district/state HQ/or any other place as instructed by the MOI/c.

He/she will accompany the storekeeper and get the indents from the main store.

The nursing orderly/peon will perform duties of watchmen/attendant at the dispensary as specified by the medical officer In-charge at the time of need.

Wherever necessary, he/she will arrange for procurement of water for mixture/drinking purposes.

15 Nursing Orderly Supervisor Check the punctuality of nursing orderly/attendant deployed in dispensariesResolve the issues of nursing orderly/attendant.

Supervisor will report to CDMO and provide supervision of nursing orderly/attendant (visit at least 3 to 4 dispensaries in a day)

The supervisor will also be available round the clock on telephone to provide support & resolve any issues of nursing orderly/attendant

16 Audit Clerk Verifying records and financial statements created by other employees.Reviewing accounting records and financial data to check for accuracy.

Correcting or noting errors within accounting records.

Processing invoices and payments.

Compiling financial data and creating reports.

Ensuring compliance with company policies and the law.

17 Cleaning Staff Male/Female Proper upkeep and cleaning of the office areas including the toilets by mopping of floor and cleaning of toilets (Floor and the WC), with cleaning of walls/window/window panes/door /removal of cobwebs.Proper upkeep and cleaning of other areas in the premises in terms of dusting of the table /desktops /furniture and equipment.
18 Driver LMV Driver shall be deployed for Driving the official vehicle and he should be aware with Traffic Rules & have a valid license.Drivers must remain on duty in uniform.

Drivers must have own mobile phone with connection.

19 Office Supervisor Responsible for Supervision of the administrative services of offices or government organisation.Supervise all services within office like Power Supply, Water Supply (Both Drinking and General), and Cleaning Facilities etc.

Supervises work of support staff.

Responsible for quality and delivery of work.

Provide support preparation of contract, budgets and grant proposals.

20 Library Restorer Shelving of books.Tooling of books and sticking of barcodes labels on books.

Entry of girt books.

Checking of due date slips and book cards.

Supervising pasting and labelling.

To assist the librarian in all the above-mentioned activities.

21 Computer Operator Operates and supports the computer systems and related peripheral equipment including the host computers that run the organisation’s applications, in addition to other operational tools, software and computer devices.Areas of responsibility include computer operations, report distribution.

Analyse and resolve hardware/software problems.

Report generation and programming work if assigned by buyer.

22 Mali/ Beldar To attend all types of work of Mali e.g. grass cutting, flowering, planting, watering of plants and maintenance and gardens etc. eight hours day six days of weekAny other duty assigned by the Institute.
23 Assistant Sports Officer To organize sports activities of the institution. Conduct practice sessions for various sports and physical activities for the players residing in the campus.Accompany players for various sports competitions being organized in and outside the Institution.

To supervise Gymnasium and other physical activities.

To assess the requirement of sports equipment and put up proposal through concerned authority for approval.

Should have knowledge of sports and Gymnasium equipment’s.

Or any other associated activity/requirement as specified by the buyer

24 Driver (HMV) Driver must possess the knowledge of India Motor Vehicle Act 2018.He must have understanding of motor mechanism and ability to execute minor repairs.

Must have good interpersonal skills and the ability to serve public in a positive and pleasant manner.

Has not been convicted of any offence indicating that he is not capable of performing efficiently the duties of the post of Driver.

Or any other associated activity/requirement as specified by the buyer.

Shall follow all the guidelines of the organization where they are deployed and any other such directions issued by the organization.

25 Conductor (HMV) Conductor has the knowledge of salient feature of the vehicle and all major components of fuel and electrical system for AC/non-AC HMVs.He has to take care of the Initial Preparations of the vehicle and must have the knowledge of transport laws of the state.

Must have good interpersonal skills and the ability to serve public in a positive and pleasant manner.

Additionally, conductor must deposit the receipt on a daily basis with the cashier of the department.

He must carry route receipt/way bills including electronic ticketing machine if provided.

Support any in-route checks conducted by any transport authority.

Or any other associated activity/requirement as specified by the buyer.

26 Chemical Sprayer and Handler Insecticide residual spray (IRS) Fill sprayer tanks with water and chemicals, according to formulas.Cover areas to specified depths with pesticides/ insecticides, applying knowledge of weather conditions, droplet sizes, elevation-to-distance ratios, and obstructions.
27 Establishment Assistant Entire work of Establishment, Court cases, appointments, retirement, RTI matter and other miscellaneous work.
28 Account Clerk Preparation of all kinds of bills, Accounts Ledger posting, maintenance of accounts record etc.
29 Clerk Put up all cases of establishment, maintenance & record keeping of all record pertaining to establishment.
30 Store Keeper Procurement of Store items, Store keeping, maintenance of store records, auction of old & unserviceable store items etc.
31 Office Helper Shifting of Office equipment, furniture and furnishing, electrical and stationery items as well as delivering of bulk papers/ reports in Parliament/ PIB and assistance in meeting held in committee room, etc
32 Junior Coach Junior Coach is a volunteer position for individuals under 18 years of age to assist the Head and Assistant Coaches for planning, organising and delivering an appropriate range of sports activities and programmes for individuals and teams. Typical responsibilities include: teaching relevant skills, tactics and techniques.
33 Book Binder Instructor Book Bindery Instructors maintain and operate the machines that bind books, magazines and advertising publications. They need mechanical ability, an eye for detail and good organizational skills.Also, maintain the record of machinery, tool, equipments and raw materials etc., Developing adequate evaluation models and assessing the functional suitability of the clients on the basis of simulated work condition. Developing low cost modules of training in new avenues related to his area of skills.
34 Reprographer To operate/handle the Xerox/Photocopy Scanning machines.
35 Lift Operator To operate/handle the lifts
36 Tailor Stitching of various dressed/ linen items as per the client requirement
37 Cook General duties as shall be assigned by the HOD/Incharge of the Section/Department Unit Office from time to time as needed/requirement.
38 Kitchen Assistant General duties as shall be assigned by the HOD/Incharge of the Section/Department Unit Office from time to time as need/requirement.
39 Warden Retired Female Educationist, Social Worker, Psychologist or NGP experienced with care of Mentally Challenged.
40 Jr. Librarian To maintain the library and, under immediate supervision, performs clerical and other library work as required.
41 Computer Lab Attendant To assist the computer teacher/instructor and to maintain the computer lab
42 State Coordinator Monitoring the operation of public libraries of State
43 State Coordinator E-Library Monitoring the operation of Govt. e-libraries services of State
44 Library Coordinator Publicity in the district library. Librarian support & Data Entry of books in library
45 Computer Operator Cum Library Assistant Data Entry of books in library & Librarian support
46 Laboratory Assistant/Attendant To recieve samples in Lab. To assist the Analyst during the analysis or testing of Input Samples. To assist the analyst in the day to day laboratory operations
47 Barber Trimming/Cutting/Shaving of hair as per Buyer’s Requirements
48 Washermen Washing of clothes as per Buyer’s Requirements.
49 Cobbler/Boot maker Mending/Stitching of Footwear/ Shoes as per Buyer’s Requirements.
50 Sr. Admn. Officer Supervision of sub- ordinate staff.Framing and amendment of recruitment rules.

Recruitment and personal administration.

Liaison with police authorities as well as NDMC and MCD.

Parliament questions.

O & M work, surprise check.

To tackle all legal matters.

Investigation of all cased of loss and theft.

Overall administrative control.

To deal with office council/ JCM/ Associations/ Unions.

All cases under GFR and FR, SR Leave Rules, HBA etc.

Any other duties assigned by the senior officer from time to time.

51 Upper Division Clerk To deal with matters relating to: –

          •     Recruitment
        •     Promotion
        •     Framing/ Amendment of recruitment rules
        •     Confirmation
        •     Sanctioning of leave
        •     ACP
        •     Pension cases
        •     Court cases
        •     Audit reply
        •     Vigilance cases and application of CSS rules
        •     Pay fixation
        •     Correspondence with the Govt. and other institutions etc.
        •     Registration of patients
        •     Receipt and dispatch of dak.
        •     General typing

Any other duties assigned by the senior officer from time to time.

52 Asstt. Admn. Officer Supervision of sub- ordinate staff.Sanction of leave of Group C & d.

Attestation of papers in respect of oath of allegiances, Home town declaration etc.

Attestation of entries in service book.

Issue of PICs relating of group C & D.

To ensure disposal of the cases under their administrative control.

Deployment of group D staff (Cleaning Staff / Security guard etc.).

Any other duty assigned by the senior officer from time to time.

53 Marketing/PRO STATUTORY FUNCTIONSEstablishing contacts and holding consultation for maintaining harmonious relations between hospital management and its staff.

Projecting before the management the individual and collective grievances of staff for securing expeditious redressal.

Acting as a negotiating officer with association and trade unions of staff and workers.

Assisting management in formulating labour policies and interpreting these polices to the workers.

Exercising restraining influence over staff going on illegal strikes and help in peaceful settlement of legal strikes.

Helping workers to adjust and adapt themselves.

Ameliorating their working conditions.

Promoting management – staff relations, which will ensure productivity and efficiency.

Securing provision of staff amenities like canteen, drinking water facilities etc.

Personnel matters relating to Class IV staff.

OTHER FUNCTIONS

Complaints redressal and assistance to patients.

Complaints against employees.

Liaison with police and local authorities etc.

Personal problems and other difficulties of the staff.

TV shows, sports activities and get-to-gather.

Call duty after office hours.

Any other duty as may be specified by Medical Superintendent from time to time.

54 Cashier To receive cash from cash collection/patients receipts counter staff.To reconcile the cash collected with the cash receipts and summery/statements of cash counters.

To prepare the challans of cash receipts to disburse/deposit the amount in concerned head of Accounts through bank.

Disbursement of cash (imprest etc) payments to the concerned staff.

Prepare cash book/Ledgers and make entries of all cash transactions in cash book on daily bases.

To maintain all records of cash transactions, challans, receipts and vouchers.

To prepare monthly/quarterly/yearly summery of cash receipts/payments and to prepare reconciliation statements.

To ensure that cash collections counters are running smoothly.

To furnish a surety bond for a requisite amount in case of any deficiency.

55 Accounts Officer Preparation of Hospital Budget.Drawing & Disbursing officer for Pay & Allowance of the hospital establishment.

Processing of all cases of drawl, advances admissible and claimed by staff.

Maintenance of financial accounts.

Deduction of income tax at source and maintaining all accounts filing of return to the respective authorities in time.

Detailed scrutiny of all files, bills pertaining to Purchase/Store Department as per GFR.

Maintenance of accounts relating to Government funds.

Pension Cases.

Joint custody of cash with the cashier.

Endorsement of service books of staff in token of having checked with the pay bills.

Financial advice to MS, Addl. MS Head of Officer and other officers.

Financial member in the Joint Purchase Committee, Maintenance Committee and other committee constituted by the Medical Superintendent.

Maintenance of accounts relating to Non-Government funds.

Any other work assigned by the Medical Superintendent.

Accounts officer will report to DDA/Head of Office.

56 Asstt. Store Supervisor To ensure overall supervision of sub-ordinate staff.To handle & supervise matters relating to procurement of goods.

To ensure proper inventory management, annual maintenance contract, matters relating to loses, poor quality of goods.

To ensure proper planning & forecasting and handle matters relating to advance payment.

To handle matters relating to parliament questions.

To handle matters as per GFR, Financial power & bills verification to reply audit paras.

To ensure annual stock verification with the help of verification team.

To ensure proper maintenance of standard operating procedures.

To ensure proper testing of goods.

Any other work as assigned by senior officer.

57 Draftsman To prepare drawings (details) of required portions from working drawings.To prepare full size details from drawings and working drawings.
58 Junior Draftsman Tracing out building plans
59 Fire Operator(FO) Fire Fighting & Rescue Jobs.Guard Duty & Watch Room Duty

Dak Duty

Driving of Two Wheeler & Four Wheeler (LMV)

Dusting & Cleaning of Fire Units

All othncillary Work as directed by Superiors

60 Lineman The work of Lineman is to keep the continuity of power supply and to attend daily consumer complaint(s), breakdown(s), laying of over head lines and under ground cables, laying of mains and sub-mains to the consumer’s premises, checking of 11KV G.O. switch, patrolling of HT./ LT lines and to rectify the defects, checking of oil levels in the various transformers, reporting regarding missing seals of meters and due to large number of consumer connection (s) in the service area of lineman are required and any other duty assigned by the controlling authority.
61 Assistant Lineman The work of Assistant Lineman is to assist Lineman in maintaining the continuity of power supply and to attend daily consumers complaints, breakdown, laying of over head lines and under ground cables, laying of service to the consumers, reporting regarding missing seals of meters and due to huge number of consumer connections in the service area of Assistant Lineman are required and any other duty assigned by the controlling authority.
62 Sub Station Attendant(SSA) To check all the equipment/apparatus, specially D.C. supply in the Sub Stations, before taking charge.Proper operation of equipments in the Sub. Station.

To note down the maximum load and if it exceeds the limit, he should inform about this to his SDO for necessary action.

To note down the break down of equipment, lines failure of supply, accident and other serious occurrence and to report to the concerned officer.

Checking up of Sub Station equipment after cancelling the PTW before energizing the equipment.

To issue the PTW to authorized persons only and he should also see that the same person returns the same PTW after clearance.

To carry out power restoring in accourdance with the instructions of controlling and superior officers.

To carry out routine scheduled and emergency maintenance of the sub station equipment and to record its entry in EMR.

To keep the fire extinguishers in proper working condition.

Not to allow the unauthorized persons to enter the sub station yard.

To attend the consumers in good manner and to satisfy them properly.

Any other duty assigned by the Controlling Authority.

63 Mason To carry out ordinary works in connection with sanitary fixtures, sewerage and stone water drainage. Responsible to all type of RCC concrete masonry works including plastering, painting and flooring etc. and any other duty assigned by the controlling authority.
64 Trade Mate The Primary job of Trade Mate is to assist the line staff in discharging their duty in maintenance and construction work. The Trade Mate also assist the technical staff for loading and unloading the material from store to the site of work and any other duty assigned by the controlling authority.
65 Sanitation Supervisor To Supervise the cleaning staff and check their punctuality. Supervisor must also ensure cleaning activities as per the standards and requirements and review work schedules.
66 Typist To put up all the cases of establishment, maintenance and record keeping of all record pertaining to establishment
67 Service Staff Male To attend room services as per the premises requirements
68 Service Staff Female To attend room services as per the premises requirements
69 Labourer For loading and unloading of goods and other duties assigned by the supervisor

Product Lease Service

Product Lease Service

Product Lease Service is a Service  under which one party agrees to
rent a new product owned by another party. It guarantees the lessee,
use of the product and guarantees the lessor, regular payments from
the lessee for a specified number of months or years

It guarantees the lessee, use of the product and guarantees the
lessor, regular payments from the lessee for a specified number of
months or years

Following Items are leased by Siddhast

health Kiosk
computer workstation
diesel generators- DG Sets
Router
Layer 2 Access Switch
Layer 3 Access Switch
Desktop Computers
Laptop-Notebook
Camera for CCTV System
Video Recorder for CCTV System
Supply & Installation of Pole / Mast Suitable for CCTV System (Accessories)
Cables suitable for CCTV System (Accessories)
Layer-3 Distribution Switch
Layer-3 Core Switch
Liquid Crystal Display LCD Panel or Monitors
Installation & Commissioning charges for CCTV Cameras (Accessories)
Laying & Installation Charges for Cables (with or without conduit)
Suitable for CCTV System(Accessories)
SFP module with installation suitable for CCTV System (Accessories)
computer servers
Blade Server
GPS Tracking System
Vehicle Navigation System
Professional Large Format Display
Multifunction Machines MFM
Semi Rugged Notebook – Laptop
Docking Station
Haemodialysis Machine
PLASTIC BODY EVAPORATIVE COOLERS- DESERT COOLER
STEEL BODY EVAPORATIVE COOLERS- DESERT COOLER
PORTABLE MOBILE LAB -WITH POWER BACKUP
Tablet Based Digital Monitoring and Attendance System

AMC Networking Devices

Siddhast will provide AMC services for networking equipment as per details given below:-.

The work includes the following:

1. Technical support and diagnosis in case of failure of network equipments.

2. Supplying the replacement spare parts to the location where the faulty equipment is located and part will be replaced by user.

3. All the devices/components should be functional 24*7*365 days and in case any failure of any of the components, replacement spare must, reach at the site within stipulated period.

2. Service Requirements

1. During the period of agreement, Siddhast will be responsible for AMC for all Networking Devices in terms of fault finding and supplying the spare parts.

2. Siddhast will provide AMC for Networking service at all the consignee locations under Buyer Department.

CDN Service

CDN Service

Content Delivery Network (CDN) Service helps in reducing the load of hits on the Server by providing the distributed dissemination points for accessing the information or content in selected geographical locations across the globe.
Content Delivery Network (CDN) achieve following:
  • On-Demand Scalability – Delivery of live streaming with websites/on-demand/Archived Videos/Audio/Podcasting Services by improving the end user experience via peak load handling& high availability. The CDN services shall be able to scale incrementally to meet demand during the event or at the time of content delivery/distribution.
  • Reliability–Provide dashboard to view web analytics on profiling of accessibility by users. The content should be delivered as it is from the origin and should not be changed/modified/altered or updated at CDN level by any means. The CDN Service Provider shall ensure that the purposed services shall be available 100% of the time.
  • Security – Provideadequate Security as described under the golden parameters chosen by Buyer.
  • Performance–The content delivered through the CDN services shall not degrade the performance of the origin website or content in any manner, even if the number of hits on the website increases exponentially. The CDN Service Provider should have adequate or more idle/ spare capacity available to handle spikes in traffic. The CDN service shall support all types of desktop & mobile devices.

The following table contains the broader scope & criteria for CDN Services to be complied upon by the Service Provider:

S. No Criteria Description
CDN Strength
1 Real time monitoring, reporting and management features through dashboard The view should be customizable with minimum 5 role-based access for each website separately. There should not be any restrictions of no. of users and concurrent logins in total.
2 Support for Mobile devices including live streaming CDN should support live streaming on all sort of mobile devices
3 High-Availability (Origin should be up and DNS) 100% availability
4 Change request for any addition/removal of website should be implemented  Within 48 Hrs
5 Archived Content – Analytic reports, geographic information etc. should be made available on demand GUI based analytics reports as much as possible with 30 Days Archival must on basis of Real-time which may construed as:

a) within 15 minutes for media Analytics;

b) within 24hrs for Websites.

6 CDN capacity The CDN service provider should have 60% or more idle capacity of ordered value available to handle spikes in traffic.
7 Cache content Availability 99.50%
8 The http/https calls to origin server should be minimized
9 log delivery to client location or by email.
SECURITY
10 Change/Update TLS CDN Owner / Channel Partner would be responsible to update latest certificates
11 Whitelisting of Edge IPs /range of IPs preferable in India IP address pool of the edge server has to be shared for whitelisting
12 Security of Data Security of data’ also encompasses integrity and confidentiality during transit. Data should not be leaked to a third party prior to publishing.
13 Should be capable for handling HTTPS or SSL (latest TLS) based websites The communication between origin and edge servers should also be on HTTPS
Streaming Media and Analytics
14 Stream Protection Stream theft should be taken care i.e. the visitor cannot see the video origin link and cannot embed the video on his webpage.  Pre-defined Token based protection
15 Media analytics for live/on-demand stream Through dashboard or any alternative source showing no. of real time concurrent users, visitors and other related details including Geo Locations, Country wise, ISPs, Browsers, Devices Types etc.
16 Number of websites and live streams There should not be any restriction in number of websites and number of live streams
Data Confidentiality /Integrity
17 Archival of secured data – 30 Days CDN Owner/Authorized partner should not archive without explicit permission from competent authority/ Buyer.
18 Domain Names including top level CDN Owner / Authorized channel partner should allow delivery of content for all sort of domains which includes but not limited tonic.ingov.innkn.in, .in etc.
34 Confidentiality of data CDN Service provider should not store any secured information of any application without seeking permissions from concerned authority
35 Service Support CDN Service Provider should have a fully functional 24 x 7 x 365 Customer Support Centre based in India.
TECHNICAL SUPPORT
38 24X7 Customer support in India email & telephonic support
39 Single Point of Contact from OEM  To expedite support and immediate response.

Scanning and Digitization Service

Scanning and Digital Imaging is the conversion of physical documents and images of any kind, in any format, into their digital equivalents. Reduction in physical space requirements and a much quicker document search and retrieval are just two of the many benefits of digitizing your paperwork.

It is always imperative for any organization to meet accepted standards for managing its large official records. These standards are designed to ensure that electronic images of paper source documents, where the image is intended to replace the original as the official record, are captured in a way that ensures their reliability, authenticity, and usability over their entire retention period and that allows the images, or copies produced from the images, to be authenticated as true copies of the originals and to be admissible as evidence in legal proceedings. It is desired to achieve the following by scanning and digitizing documents for various departments across the country:
  • Less Storage space for preserving the documents
  • Reduction in overall Searching time.
  • Increase in productivity of processes and office personnel
  • Availability of the document for sending over email
  • Reduced turnaround time of processes
  • Increase control over all the important digitized documents by restricting access

Scope of Work

Setting up the Scanning and Digitization Center

  • On receipt of confirmed purchase order Siddhast shall furnish details of estimated space/area requirement, estimated electric power required, estimated technical/ non-technical personnel to be deployed to set up digitization facility in buyer’s premises; within 10 days from award of contract. The plan may contain requirement of gate passes/ permission for manpower and machines. The plan may also include graphical representation of the comprehensive strategy to execute the project with in specified time schedule.
  • Siddhast    shall set up the digitization and scanning facility commensurate with the requirement of delivery schedule and the type and number of document to be scanned, digitized and the format of its storage. This activity will be completed within 10 days after buyer provides space for installation.

Pre-scanning

  • Siddhast will perform all the pre scanning activities which may include (but not limited to) collection of documents, removal of unwanted dust, removal of tags, pins, threads, rubber bands, application of curative techniques to biologically infected or otherwise damaged documents etc., sorting and numbering of pages in the document file in correct order.
  • The documents would be handed over in lots as agreed mutually between the  Siddhast   and the Buyer. The  Siddhast   shall provide acknowledgement of number of documents and number of pages in each document received from the Buyer. Number of documents/ pages in a file shall be checked in presence of the representative of the Buyer.
  • The  Siddhast    will maintain a record of the document details in a log register while collecting these documents. This log register should contain at least the following details:
    a.Description of the document collected
    b.Size of the pages in document (A4/legal/Full scale/note-sheet) along with the count
    c.Total number of pages in the document
    d.Collected from (Government Official)
    e.Collected by ( Siddhast    representative)
    f.Date of Collection
    g.Expected date of return
    h.Returned to (Government Official)
    i.Returned by (Siddhast representative)
    j.Actual date of return
  • Siddhast   shall maintain and return the documents in their original form to the Buyer. Document shall be handled with extreme care so that their chronology is not disturbed. For example, Multi-page documents that must be kept together (e.g., a letter with an attachment).
  • The  Siddhast   will carefully unfold and flatten the documents to eliminate creases and wrinkles and ensure that document maintain its original form without any damage.
  • The  Siddhast    will take special care in preparing the documents which are too old and that may not be in good physical condition or are very delicate and may not be directly scanned. This may include (but not limited to) pasting of torn pages, straightening of pages, UN-binding of files that cannot be scanned directly. Some old documents may require flat-bed scanners too.  Siddhast    may use ironing process to straighten them. Documents should be prepared such that normal scanner can scan it.
  • Siddhast    shall be responsible for any damage caused by them during the process of scanning and digitization of records and ensure that all such records are repaired at their own cost and information is retrieved. In case such retrieval of data or repair of record is not feasible the  Siddhast    will compensate for the same by making payment to the Buyer towards the value of the damaged or lost data/document/record as valued by the Buyer.

Scanning and Digitization

  • Scanning resolution shall 200/300/400/600 dpi or better as per S.O., raw master image uncompressed and clean master image loss less compression shall be in file format Tiff 6.0 or better.
  • The scanned documents shall be converted into any of the standard file formats such as TIFF/PDF/JPEG/RTF/ODT/PNG/GIF or other standard formats as per the requirement of the Buyer. All the pages of a single file have to be stitched together to generate an exact replica of the physical file. The stitched document should be represented in a TIFF/ PDF format or any other standard format as per user requirement.
  • The  Siddhast will be responsible for quality assurance and will go through all documents to see if they are complete and legible. The Siddhast will undertake Quality Assurance processes for all aspects of processing and post-processing of records including image capture, indexing, storage and return. The Siddhast staff will perform quality control to ensure that each page is fully rendered, properly aligned, and free of aliasing/ distortions. Inspection and quality control data shall always be recorded on the worksheet accompanying each volume. When necessary (e.g., poor image capture of an illustration), the staff will re-scan from the original text and insert the image(s) into the proper image file sequence.  Siddhast employ automated quality analysis mechanism to ensure 100% percent quality check.
  • Annotation and bookmark for relevant pages is to be recorded in the PDF files and stored as separate attributes in the database for search.
  • Metadata of each file / record is required to be recorded with the PDF file itself with conformance to the Extensible Metadata Platform (XMP) specification for storing rich metadata.
  • Metadata should be exported in XML format with other details of the PDF file as and when required.
  • If applicable the  Siddhast   shall perform the OCR or any Technology on the document with 100% accuracy so that the documents can be searched using the text in the document.
  • The  Siddhast  ensure that the quality of scanned images is enhance to the optimum level and shall perform all such activities required to bring the scanned image to optimal level such as skew, de-skew to make the image straight, cropping and cleaning of images like removal of black noises around the text and providing equal margins around the text etc.
  • In case the documents are not legible, the  Siddhast   scan the documents at a higher resolution or in Grayscale. No extra payment shall be made for the same.
  • All the pages in a document including blank pages (only when such blank pages are numbered in the file/document) shall be scanned to produce exact replica of the original document. No page shall be scanned more than once.
  • The  Siddhast  will deploy its own human resources for all the above mentioned activities. The  Siddhast   will deploy adequately skilled manpower resources to complete the job within the specified time and of specified quality.

Indexing and cataloging

  • Siddhast   will create metadata fields required for indexing as per the requirement of the Buyer. Scanned documents / images stored in digital form shall be indexed in the metadata fields using manual entry.
  • Siddhast   will establish procedure for checking the accuracy of indexing and making necessary corrections as accurate indexing is required for efficient retrieval of digital documents from digital storage media.
  • Once all documents are verified and pass  Siddhast   quality assurance phase, they will be stored on final digital media of the user’s preference, complete with their indexes. At the end of the process all paper documents will be returned in their original form to the concerned department.

Post Scanning

  • After scanning, the physical document would be pinned together/ tagged in the same form as it was given for scanning by the individual units of any department. At the end of the process all paper documents will be returned in their original form to the department.
  • Each page shall be serially arranged and shall be counted while giving the documents back to the department.
  • Version Control mechanism should be allowed. Version control has to be done in case of addendum to the pre-existing digitized file. Siddhast   will have to make this facility available in the capture and indexing module.
  • The  Siddhast   is required to use their own MIS tool to generate fortnightly reports for tracking the digitization status. These reports would contain basically summary of records scanned and stored. The release of payments is linked to fortnightly submission of these reports and the status of work to the End User Department and subsequent receipt of acknowledgement.

Storage and Backup

  • A folder structure/ configuration management policy has to be followed while storing the digitized data in the DVD/ hard disk and or central storage.
  • Nomenclature of the digitized file should be in accordance with the e-Gov standard and should be discussed with the End User Department.
  • Siddhast will integrate scanned and digitized documents into the existing document management system (DMS) of the Buyer as per his requirement.
  • Copies of the scanned data (and metadata) shall be provided in DVD /hard disk. Siddhast  will create a Master copy for the End User Department and will provide the replica of Master copy as per the requirement of the End User Department.
  • Siddhast  use standard methodology for Scanning & digitization and archiving so that in future, any  Siddhast   can access the archival database.
  • Siddhast train the respective users on retrieving the records after file conversion.
  • Siddhast  will hand over DVD/ hard disk to user of the following:
    a.Raw Master Image
    b.Clean Master Image
    c.PDF/A Image or any other format as decided by buyer

Training

Provide training to Buyer’s staff in accordance with their role and responsibilities which may be categorized as under:

  1. IT personnel
  2. Administrators
  3. Data entry operator
  4. Information viewers and users Training program should include following topics:

    a.Overview of the digitization initiative, its size, time frame, purpose and desired outcome.
    b.Use of digitization hardware and software, metadata creation, digital signature, process workflow.
    c.Digital image format
    d.Record handling techniques to avoid damage to records
    e.Use of file classification scheme for organizing images
    f.Maintenance of the records in their original order.
    g.Identification and processing records containing sensitive information.
    h.Documentation requirement for digitization.
    i.Standards and procedure for quality control.
    j.Varying work to avoid fatigue from repetition.
    k.Identification and process of specialized digitization techniques.
    l.DMS administration, Use and maintenance

Transition Management

  • Post the contract period, the  Siddhast   shall handover of all the knowledge material and assets to Buyer.
  • Post the contract period, if a new agency is selected by Buyer for the next contract, the Service Provider is expected to provide adequate knowledge transfer and training to the new agency for a period of three months. The knowledge transfer/training should necessarily cover details on the following:
    a.Document Management System, Document Retrieval,
    b.Nature and type of queries arriving at the helpdesk,
    c.FAQ’s, manuals, documentation and other reference material prepared for issue resolution and any other.

Buyer’s Obligations

  • Buyer shall provide adequate space and access to the authorized personnel of the Service Provider to work in the specified area. Buyer shall also nominate a Nodal officer from its organization to coordinate with Service Provider to set up the digitization facility.
  • Buyer shall nominate officer (department/unit/cell wise) who will hand over the records to be digitized to the authorized person of the Service Provider and also take back the same.
  • Buyer shall nominate officer (department/unit/cell wise) to receive and verify the quality and quantity of the digitized records. Such officers may be authorized to verify Service Provider’s invoices / bills /claims and to issue receipts certificate (CRC) to enable the payment to the Service Provider.
  • Buyer shall nominate officer (department/unit/cell wise) to verify the violation of any conditions of the service level agreement (SLA) and impose penalty/deduction if any from the Service Provider’s claims.
  • All storage area networks (SAN), network area storages (NAS), all type of server’s hardware including application servers and web servers, operating system software, RDBMS, firewalls, LAN etc. required to host the digitized records and document management system (DMS) software shall be provided by the Buyer.
  • Metadata field description shall be provided by Buyer along with documents.

Artificial Intelligence

ARTIFICIAL INTELLIGENCE FOR EVERYONE

 

Artificial Intelligence is not only for engineers. Artificial Intelligence provides customized machine learning programming and consulting to help your business discover the power of artificial intelligence. With our AI as a service offering, we deliver cutting-edge technology that allows you to make better, data-driven decisions.

We teach machines to make predictions and recommendations, detect objects and anomalies, uncover hidden patterns, and optimize processes. Finally, you will understand how AI is impacting society and how to navigate through this technological change

What you will learn from this course

  1. What is AI?
  2. Building AI projects
  3. Building AI in Your Company
  4. AI and Society

 

IT Support Professional Certificate

IT Support Professional Certificate

A job in IT can mean in-person or remote help desk work, either in a small business or at a global company. By earning an IT Support Professional Certificate, you can go from beginner to job ready in as little as eight months.

Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Foundation in IT support served as a jumping off point for your career.

IT Support Professional Certificate includes.

  1. Fundamental
  2. Communication
  3. Troubleshooting
  4. Documentation
  5. Hardware Essential
  6. Networking Essential
  7. Clouds fundamental
  8. Operating System Fundamental