Human resources Outsourcing Service

Technical Manpower Outsourcing Service

Technical Manpower Service includes manpower with expertise in the fields of IT and operation, maintenance of equipment and machines, inspection, testing and quality control with assurance.

Job responsibilities

# Category (Office) Scope of Work
1 Administrative Operator or Office Assistant or Executive Assistant Create and manages documentation in electronic and hard copy formats.Assist with program planning and development.

Indicate rule position and provide advanced office support, plan and organise administrative operations.

Prepare required reports, arrange travel for staff, assemble material for meetings and order supplies.

Develop spreadsheets and reports to track budgets, expenditures.

Provide formatting and editing for reports, proposals and presentations.

Maintain departmental calendar and schedule meetings.

2 Accounting Operator Maintain accounting records, assure generally accepted accounting principles are followed and perform accounting studies and financial analysis.Assess products and procedures for compliance with government standards, accounting principles, and internal controls.

Assess operational weaknesses, perform process improvement analysis.

Compile narrative, statistical and graphical material concerning budgetary issues.

Provide budgetary and financial advice in the development of budget requirements.

3 Court Reporter Create verbatim transcripts of speeches, conversations, legal proceedings, meetings, and other events.Responsible for ensuring a complete, accurate, and secure legal record.

Assist judges and trial attorneys in a variety of ways, such as organizing and searching for information in the official record or making suggestions to judges and attorneys regarding courtroom administration and procedure.

Provide closed-captioning and real-time translating services to the deaf and hard-of-hearing community. Electronic reporters and transcribers learn their skills on the job.

4 Messenger Courier Deliver messages, documents, packages and mail to various business concerns or governmental agencies.Miscellaneous errands such as carrying mail within the base and sorting/opening incoming and outgoing mail

Obtain receipts for articles delivered and keep a log of items received and delivered.

Deliver items to offices and departments within an establishment.

5 Film/ Tape Librarian Administer the films and other audio visual material in the library.Advise other library personnel on audio visual materials and appropriate selection for particular needs and uses.

Establish and maintain contact with major film distributors and resources for procurement of tapes and cassettes.

Evaluate materials, considering their technical, informational, and aesthetic qualities, and selects materials for library collections.

Prepare summaries of acquisitions and maintain a catalogue.

May operate film projectors, splicers, film inspection equipment, and tape and record playing equipment.

May also train personnel in operation and maintenance of audio-visual equipment.

6 Data Entry Operator Handling of official communication preferably in English/Hindi.Data entry and verification, data validation, reconciliation of validation errors.

Preparation of documents, letters and tables, PowerPoint presentations, document conversion and computer file handling.

Cataloguing, filing, maintenance of files.

Movement of files from one room to other as per instructions of the officers and staff.

Taking regular backup of data/files on computer.

7 Personnel Assistant Provide support to other Human Resource personnel.Support in file maintenance, record maintenance and other basic HR functions.

Evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, reporting on company employment statistics (retention, equal opportunity reporting, etc.)

May be involved in identifying potential issues and grievance procedures, in addition to documenting necessary information to avoid company threat.

May make recommendations to human resource professionals on job classification, wage rates, and employee salaries.

8 Secretary attached to senior officers Respond to routine telephone requests, refer calls and visitors to appropriate staff.Control mail and assure timely staff response, and send form letters.

Maintain supervisor’s calendar, make appointments, and arrange for meeting rooms.

Review materials prepared for supervisor’s approval for typographical accuracy and proper format.

Requisition supplies, printing, maintenance or other services, type, take and transcribe dictation, create and maintain office files.

Make arrangements for conferences and meetings and assemble established background materials as directed.

Review outgoing materials and correspondence for internal consistency and conformance with supervisor’s procedures.

Explain to subordinate staff supervisor’s requirements concerning office procedures, coordinate personnel and administrative forms for the office and forwards for processing.

Anticipate and prepare materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered.

9 Dispatcher Dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to the requests, specifications or needs.Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.

Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules.

Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.

Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios.

10 Stenographer Take dictation in shorthand of correspondence, reports, and other matter, and operates typewriter to transcribe dictated material.
11 Receptionist Cum Operator Greeting visitors, determining nature of visits and directing visitors to appropriate persons.The Receptionist may also have other duties such as recording and transmitting messages, keeping records of calls placed, providing information to callers and visitors, making appointments, keeping a log of visitors, and issuing visitor passes.
12 Multi-tasking Staff Serving water snacks/tea etc. to officers, staff and guests as per the instructions of offices and staff.Manage incoming and outgoing files/letters/packages.

Visiting offices to distributes/receive office documents.

Binding/repairing of office documents.

Organise and maintaining cleanliness of work area/desk.

All day to day preventive maintenance jobs related to proper functioning of all sanitary items in toilets, to check for any leakages/blockages in pipelines, drains in the toilets in office premises.

Monitoring, maintenance and operation of installed water pump for supply of water in water tank, RO Plant, Water coolers for drinking water.

Besides above he shall carry out the all other related jobs as and when directed / assigned by the management.

13 Sweeper cum Guard Proper upkeep and cleaning of the entire Health Centre including the toilets. The mopping of floor and cleaning of toilets (Floor and the WC) is to be done twice a day with cleaning of walls/window/window panes/door /removal of cobwebs in the absence of Nursing Orderly.Proper upkeep and cleaning of other areas in the health centre in terms of dusting of the table /desktops /furniture and equipments in the absence of Nursing Orderly

Control influx of patients in the doctor’s room in case need arises due to shortage of manpower.

Fulfil the role of an attendant to the doctor during examination of patient in case need arises.

Assist the Pharmacist in arrangement of Medicine and accompanying during monthly indent.

Assist the Public Health Nurse and ANM during outreach sessions as attendant.

Perform duties of watchmen at the dispensary as specified by the medical officer In-charge on roster basis.

To participate in any outdoor activity (Field Camps) for delivery of health care along with other members of the Dispensary

To provide drinking water to the doctor and staff in the health centre in the absence of Nursing Orderly. If need so arises should also provide water to Patient as per direction of Medical Officer in charge.

He will be responsible for the delivery of documents / collection of documents or any other material to the district headquarters/to the central store and such other place as may be required under instructions from medical officer In-charge in the absence of Nursing Orderly. The official will be paid to and fro bus fare out of the contingency fund maintained in the health centre by the Medical Officer in charge.

Will be part of the quick response teams to deliver health care in the field during crisis situations to meet contingency situation

14 Nursing Orderly When posted with a medical officer he/she will control the influx of patients to the doctor’s room.Dusting and cleaning the office furniture, doors, windows etc.

He/she will be responsible for the proper upkeep and cleaning of doctor’s consulting rooms and other rooms including all furniture, equipment therein.

He/she will arrange the doctor’s tables and examination table for the patients.

He/she will be responsible for the delivery of dak or any other material to the district headquarters/to the central store and other such places as may be required under instructions from medical officer In-charge.

Similarly, he will collect any other logistics from the district/state HQ/or any other place as instructed by the MOI/c.

He/she will accompany the storekeeper and get the indents from the main store.

The nursing orderly/peon will perform duties of watchmen/attendant at the dispensary as specified by the medical officer In-charge at the time of need.

Wherever necessary, he/she will arrange for procurement of water for mixture/drinking purposes.

15 Nursing Orderly Supervisor Check the punctuality of nursing orderly/attendant deployed in dispensariesResolve the issues of nursing orderly/attendant.

Supervisor will report to CDMO and provide supervision of nursing orderly/attendant (visit at least 3 to 4 dispensaries in a day)

The supervisor will also be available round the clock on telephone to provide support & resolve any issues of nursing orderly/attendant

16 Audit Clerk Verifying records and financial statements created by other employees.Reviewing accounting records and financial data to check for accuracy.

Correcting or noting errors within accounting records.

Processing invoices and payments.

Compiling financial data and creating reports.

Ensuring compliance with company policies and the law.

17 Cleaning Staff Male/Female Proper upkeep and cleaning of the office areas including the toilets by mopping of floor and cleaning of toilets (Floor and the WC), with cleaning of walls/window/window panes/door /removal of cobwebs.Proper upkeep and cleaning of other areas in the premises in terms of dusting of the table /desktops /furniture and equipment.
18 Driver LMV Driver shall be deployed for Driving the official vehicle and he should be aware with Traffic Rules & have a valid license.Drivers must remain on duty in uniform.

Drivers must have own mobile phone with connection.

19 Office Supervisor Responsible for Supervision of the administrative services of offices or government organisation.Supervise all services within office like Power Supply, Water Supply (Both Drinking and General), and Cleaning Facilities etc.

Supervises work of support staff.

Responsible for quality and delivery of work.

Provide support preparation of contract, budgets and grant proposals.

20 Library Restorer Shelving of books.Tooling of books and sticking of barcodes labels on books.

Entry of girt books.

Checking of due date slips and book cards.

Supervising pasting and labelling.

To assist the librarian in all the above-mentioned activities.

21 Computer Operator Operates and supports the computer systems and related peripheral equipment including the host computers that run the organisation’s applications, in addition to other operational tools, software and computer devices.Areas of responsibility include computer operations, report distribution.

Analyse and resolve hardware/software problems.

Report generation and programming work if assigned by buyer.

22 Mali/ Beldar To attend all types of work of Mali e.g. grass cutting, flowering, planting, watering of plants and maintenance and gardens etc. eight hours day six days of weekAny other duty assigned by the Institute.
23 Assistant Sports Officer To organize sports activities of the institution. Conduct practice sessions for various sports and physical activities for the players residing in the campus.Accompany players for various sports competitions being organized in and outside the Institution.

To supervise Gymnasium and other physical activities.

To assess the requirement of sports equipment and put up proposal through concerned authority for approval.

Should have knowledge of sports and Gymnasium equipment’s.

Or any other associated activity/requirement as specified by the buyer

24 Driver (HMV) Driver must possess the knowledge of India Motor Vehicle Act 2018.He must have understanding of motor mechanism and ability to execute minor repairs.

Must have good interpersonal skills and the ability to serve public in a positive and pleasant manner.

Has not been convicted of any offence indicating that he is not capable of performing efficiently the duties of the post of Driver.

Or any other associated activity/requirement as specified by the buyer.

Shall follow all the guidelines of the organization where they are deployed and any other such directions issued by the organization.

25 Conductor (HMV) Conductor has the knowledge of salient feature of the vehicle and all major components of fuel and electrical system for AC/non-AC HMVs.He has to take care of the Initial Preparations of the vehicle and must have the knowledge of transport laws of the state.

Must have good interpersonal skills and the ability to serve public in a positive and pleasant manner.

Additionally, conductor must deposit the receipt on a daily basis with the cashier of the department.

He must carry route receipt/way bills including electronic ticketing machine if provided.

Support any in-route checks conducted by any transport authority.

Or any other associated activity/requirement as specified by the buyer.

26 Chemical Sprayer and Handler Insecticide residual spray (IRS) Fill sprayer tanks with water and chemicals, according to formulas.Cover areas to specified depths with pesticides/ insecticides, applying knowledge of weather conditions, droplet sizes, elevation-to-distance ratios, and obstructions.
27 Establishment Assistant Entire work of Establishment, Court cases, appointments, retirement, RTI matter and other miscellaneous work.
28 Account Clerk Preparation of all kinds of bills, Accounts Ledger posting, maintenance of accounts record etc.
29 Clerk Put up all cases of establishment, maintenance & record keeping of all record pertaining to establishment.
30 Store Keeper Procurement of Store items, Store keeping, maintenance of store records, auction of old & unserviceable store items etc.
31 Office Helper Shifting of Office equipment, furniture and furnishing, electrical and stationery items as well as delivering of bulk papers/ reports in Parliament/ PIB and assistance in meeting held in committee room, etc
32 Junior Coach Junior Coach is a volunteer position for individuals under 18 years of age to assist the Head and Assistant Coaches for planning, organising and delivering an appropriate range of sports activities and programmes for individuals and teams. Typical responsibilities include: teaching relevant skills, tactics and techniques.
33 Book Binder Instructor Book Bindery Instructors maintain and operate the machines that bind books, magazines and advertising publications. They need mechanical ability, an eye for detail and good organizational skills.Also, maintain the record of machinery, tool, equipments and raw materials etc., Developing adequate evaluation models and assessing the functional suitability of the clients on the basis of simulated work condition. Developing low cost modules of training in new avenues related to his area of skills.
34 Reprographer To operate/handle the Xerox/Photocopy Scanning machines.
35 Lift Operator To operate/handle the lifts
36 Tailor Stitching of various dressed/ linen items as per the client requirement
37 Cook General duties as shall be assigned by the HOD/Incharge of the Section/Department Unit Office from time to time as needed/requirement.
38 Kitchen Assistant General duties as shall be assigned by the HOD/Incharge of the Section/Department Unit Office from time to time as need/requirement.
39 Warden Retired Female Educationist, Social Worker, Psychologist or NGP experienced with care of Mentally Challenged.
40 Jr. Librarian To maintain the library and, under immediate supervision, performs clerical and other library work as required.
41 Computer Lab Attendant To assist the computer teacher/instructor and to maintain the computer lab
42 State Coordinator Monitoring the operation of public libraries of State
43 State Coordinator E-Library Monitoring the operation of Govt. e-libraries services of State
44 Library Coordinator Publicity in the district library. Librarian support & Data Entry of books in library
45 Computer Operator Cum Library Assistant Data Entry of books in library & Librarian support
46 Laboratory Assistant/Attendant To recieve samples in Lab. To assist the Analyst during the analysis or testing of Input Samples. To assist the analyst in the day to day laboratory operations
47 Barber Trimming/Cutting/Shaving of hair as per Buyer’s Requirements
48 Washermen Washing of clothes as per Buyer’s Requirements.
49 Cobbler/Boot maker Mending/Stitching of Footwear/ Shoes as per Buyer’s Requirements.
50 Sr. Admn. Officer Supervision of sub- ordinate staff.Framing and amendment of recruitment rules.

Recruitment and personal administration.

Liaison with police authorities as well as NDMC and MCD.

Parliament questions.

O & M work, surprise check.

To tackle all legal matters.

Investigation of all cased of loss and theft.

Overall administrative control.

To deal with office council/ JCM/ Associations/ Unions.

All cases under GFR and FR, SR Leave Rules, HBA etc.

Any other duties assigned by the senior officer from time to time.

51 Upper Division Clerk To deal with matters relating to: –

          •     Recruitment
        •     Promotion
        •     Framing/ Amendment of recruitment rules
        •     Confirmation
        •     Sanctioning of leave
        •     ACP
        •     Pension cases
        •     Court cases
        •     Audit reply
        •     Vigilance cases and application of CSS rules
        •     Pay fixation
        •     Correspondence with the Govt. and other institutions etc.
        •     Registration of patients
        •     Receipt and dispatch of dak.
        •     General typing

Any other duties assigned by the senior officer from time to time.

52 Asstt. Admn. Officer Supervision of sub- ordinate staff.Sanction of leave of Group C & d.

Attestation of papers in respect of oath of allegiances, Home town declaration etc.

Attestation of entries in service book.

Issue of PICs relating of group C & D.

To ensure disposal of the cases under their administrative control.

Deployment of group D staff (Cleaning Staff / Security guard etc.).

Any other duty assigned by the senior officer from time to time.

53 Marketing/PRO STATUTORY FUNCTIONSEstablishing contacts and holding consultation for maintaining harmonious relations between hospital management and its staff.

Projecting before the management the individual and collective grievances of staff for securing expeditious redressal.

Acting as a negotiating officer with association and trade unions of staff and workers.

Assisting management in formulating labour policies and interpreting these polices to the workers.

Exercising restraining influence over staff going on illegal strikes and help in peaceful settlement of legal strikes.

Helping workers to adjust and adapt themselves.

Ameliorating their working conditions.

Promoting management – staff relations, which will ensure productivity and efficiency.

Securing provision of staff amenities like canteen, drinking water facilities etc.

Personnel matters relating to Class IV staff.

OTHER FUNCTIONS

Complaints redressal and assistance to patients.

Complaints against employees.

Liaison with police and local authorities etc.

Personal problems and other difficulties of the staff.

TV shows, sports activities and get-to-gather.

Call duty after office hours.

Any other duty as may be specified by Medical Superintendent from time to time.

54 Cashier To receive cash from cash collection/patients receipts counter staff.To reconcile the cash collected with the cash receipts and summery/statements of cash counters.

To prepare the challans of cash receipts to disburse/deposit the amount in concerned head of Accounts through bank.

Disbursement of cash (imprest etc) payments to the concerned staff.

Prepare cash book/Ledgers and make entries of all cash transactions in cash book on daily bases.

To maintain all records of cash transactions, challans, receipts and vouchers.

To prepare monthly/quarterly/yearly summery of cash receipts/payments and to prepare reconciliation statements.

To ensure that cash collections counters are running smoothly.

To furnish a surety bond for a requisite amount in case of any deficiency.

55 Accounts Officer Preparation of Hospital Budget.Drawing & Disbursing officer for Pay & Allowance of the hospital establishment.

Processing of all cases of drawl, advances admissible and claimed by staff.

Maintenance of financial accounts.

Deduction of income tax at source and maintaining all accounts filing of return to the respective authorities in time.

Detailed scrutiny of all files, bills pertaining to Purchase/Store Department as per GFR.

Maintenance of accounts relating to Government funds.

Pension Cases.

Joint custody of cash with the cashier.

Endorsement of service books of staff in token of having checked with the pay bills.

Financial advice to MS, Addl. MS Head of Officer and other officers.

Financial member in the Joint Purchase Committee, Maintenance Committee and other committee constituted by the Medical Superintendent.

Maintenance of accounts relating to Non-Government funds.

Any other work assigned by the Medical Superintendent.

Accounts officer will report to DDA/Head of Office.

56 Asstt. Store Supervisor To ensure overall supervision of sub-ordinate staff.To handle & supervise matters relating to procurement of goods.

To ensure proper inventory management, annual maintenance contract, matters relating to loses, poor quality of goods.

To ensure proper planning & forecasting and handle matters relating to advance payment.

To handle matters relating to parliament questions.

To handle matters as per GFR, Financial power & bills verification to reply audit paras.

To ensure annual stock verification with the help of verification team.

To ensure proper maintenance of standard operating procedures.

To ensure proper testing of goods.

Any other work as assigned by senior officer.

57 Draftsman To prepare drawings (details) of required portions from working drawings.To prepare full size details from drawings and working drawings.
58 Junior Draftsman Tracing out building plans
59 Fire Operator(FO) Fire Fighting & Rescue Jobs.Guard Duty & Watch Room Duty

Dak Duty

Driving of Two Wheeler & Four Wheeler (LMV)

Dusting & Cleaning of Fire Units

All othncillary Work as directed by Superiors

60 Lineman The work of Lineman is to keep the continuity of power supply and to attend daily consumer complaint(s), breakdown(s), laying of over head lines and under ground cables, laying of mains and sub-mains to the consumer’s premises, checking of 11KV G.O. switch, patrolling of HT./ LT lines and to rectify the defects, checking of oil levels in the various transformers, reporting regarding missing seals of meters and due to large number of consumer connection (s) in the service area of lineman are required and any other duty assigned by the controlling authority.
61 Assistant Lineman The work of Assistant Lineman is to assist Lineman in maintaining the continuity of power supply and to attend daily consumers complaints, breakdown, laying of over head lines and under ground cables, laying of service to the consumers, reporting regarding missing seals of meters and due to huge number of consumer connections in the service area of Assistant Lineman are required and any other duty assigned by the controlling authority.
62 Sub Station Attendant(SSA) To check all the equipment/apparatus, specially D.C. supply in the Sub Stations, before taking charge.Proper operation of equipments in the Sub. Station.

To note down the maximum load and if it exceeds the limit, he should inform about this to his SDO for necessary action.

To note down the break down of equipment, lines failure of supply, accident and other serious occurrence and to report to the concerned officer.

Checking up of Sub Station equipment after cancelling the PTW before energizing the equipment.

To issue the PTW to authorized persons only and he should also see that the same person returns the same PTW after clearance.

To carry out power restoring in accourdance with the instructions of controlling and superior officers.

To carry out routine scheduled and emergency maintenance of the sub station equipment and to record its entry in EMR.

To keep the fire extinguishers in proper working condition.

Not to allow the unauthorized persons to enter the sub station yard.

To attend the consumers in good manner and to satisfy them properly.

Any other duty assigned by the Controlling Authority.

63 Mason To carry out ordinary works in connection with sanitary fixtures, sewerage and stone water drainage. Responsible to all type of RCC concrete masonry works including plastering, painting and flooring etc. and any other duty assigned by the controlling authority.
64 Trade Mate The Primary job of Trade Mate is to assist the line staff in discharging their duty in maintenance and construction work. The Trade Mate also assist the technical staff for loading and unloading the material from store to the site of work and any other duty assigned by the controlling authority.
65 Sanitation Supervisor To Supervise the cleaning staff and check their punctuality. Supervisor must also ensure cleaning activities as per the standards and requirements and review work schedules.
66 Typist To put up all the cases of establishment, maintenance and record keeping of all record pertaining to establishment
67 Service Staff Male To attend room services as per the premises requirements
68 Service Staff Female To attend room services as per the premises requirements
69 Labourer For loading and unloading of goods and other duties assigned by the supervisor