Networking and Data Centre Specialists facilitates the hiring of Agencies to provide resources for high level consultancy and other IT related solutions. The scope of “IT Professional Outsourcing Services” is to provide specified number of IT professional manpower resources with requisite and prescribed qualifications and experience, to function and perform as per agreed terms and conditions. Based on a performance based approach for engaging the Service Provider to deploy Professional resources, on a man month basis, Buyer shall provide all details and information needed on line and use appropriate filters enabled on line for this service. An indicative list of activities that resources of Service Providers will be required to undertake are as follows: 1) Design and Development of application S/W a) Rollout Management 2) Database Management. 3) Technical or Business Documentation. 4) Test case preparation and testing of the application software. 5) Training of users 6) Carry out maintenance, feature up-gradation and support of application software post completion of project. 7) Bug fixing and implementation support to end users. 8) Project/Program Management Architecture of the solution (a) The performance and discipline of the resources provided by the bidder should be ensured by the Service Provider. (b) Regular progress reporting and review of the same with the concerned Project coordinator will be an integral part of the responsibility of the Service Provider. (c)Timely production of quality output will be an overarching responsibility of the Service Provider. (d)The Project plan including scope of work, job requirements, time lines and resource requirements shall be finalised by the concerned Buyer Department. These resources shall be engaged as per the requirements of the project.
Broad Scope Broad scope of the Service is as follows: Capacity building aimed at enhancing overall output and efficiency of the Organisation and its resources, would include activities like design and customization of training modules to actual conduct of Training, certifying Master trainers, bundle a Product(s) offer with onsite training /skilling support, Core Sectoral Skilling and its up gradation. Project Management would cover all or any activity including initiating, planning, executing, controlling, and closing the work of the Project (its team) to achieve specific goals and meet specific success criteria at the specified time. Setting up of a PMU, it operations (including Sourcing) and Management to deliver on agreed outcomes and performance will be central to this Service. Programme Management where multiple projects would be involved would focus on supporting the Owner (Buyer) in Supervision , Monitoring and Review of Project(s) implementation. Consultancy/Advisory provided for conceptualizing, designing including taking up Proof Of Concept (PoC) exercise across products and sectors. Such advisory would include Pre and Post implementation analysis and assessment of Projects, Draft documents like Vision, Strategy, Approach, DPRs etc. Project Implementation refers actual implementation including assaying SI role in IT leveraged Projects will be covered under this track. Typically would involve setting up of an onsite Project team and its management to deliver on agreed outcomes and performance. Operations and Support refers to services that entities provide to users of technology products or services. In general, Operations and Support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services. Operations and Support may be delivered over by phone, e-mail, live support software on a website, or other tool where users can log an incident. Sr. No Manpower Category 1. Database Administration Support 2. Software Developer 3. Sr. Software Developer/Trainer 4. Team Lead 5. Program Manager 6. Project Manager 7. Solution Architect 8. Sr.Solution Architect 9. UI Designer 10. Developers 11. Quality Expert 12. Mobile Application developers 13. Database Admin 14. Security Expert 15. Systems Admin 16. Tester 17. Documentation Expert 18. Business Analyst 19. Sr. Business Analyst 20. Training and Change Management Expert 21. Helpdesk Services 22. Rollout Project Manager 23. Rollout Senior Manager 24. Rollout Manager 25. Rollout Assistant 26. Sr. Project Manager 27. Project Manager 28. Certified Ethical Hacker 29. Cloud Solution Specialist 30. Technology Consultant 31. Sr.Technology Consultant 32. Server Administrator 33. Sr.Server Administrator 34. Onsite Support for Data Center 35. Infrastructure Consultant 36. Team Lead /Solution Architect/Security Expert 37. Team Lead Server Admin/DBA 38. Sr. Technical Support Engineer 39. Sr. Testing Engineer 40. Training Specialist 41. Document Writer 42. Sr. Programmer 43. Programmers 44. Technical Support Engineer 45. Testing Engineer 46. Office Consultant 47. Technical Support (System Software) 48. Technical Support (Application Support) 49. Technical Support (Networking Support) 50. Project Management Support 51. Senior Image Processing Expert 52. Image Processing Expert 53. Digitization Supervisor 54. Digitization Operator 55. Chief Project Manager 56. Subject Matter Expert